Who we are
Ambrain is a product of Ambroot BV.
- Enterprise number: 1043.141.958
- Registered office: Hendrik Speecqvest 62 bus 1, 2800 Mechelen, Belgium
- Email: support@ambrain.eu
The service
Ambrain reads advertising, social media and website statistics from the accounts you connect (Google Ads, Google Analytics 4, Meta and LinkedIn), and deals and projects from Teamleader. It uses them to show you dashboards, reports, AI analyses and weekly summaries. You can ask questions to the assistant in the portal, or to your own AI tool through Ambrain’s connector.
From advertising, social media and website accounts, Ambrain only reads. It never posts, never changes campaigns and never spends budget.
In Teamleader, Ambrain can also create a draft quotation at a user’s request. Ambrain never sends that quotation.
We provide the service with reasonable care.
The separate agreement prevails
Fees and other arrangements are set out in a separate agreement with the customer. If that agreement and these terms differ, the separate agreement prevails.
Your accounts
You are responsible for having the right to connect the accounts you connect to Ambrain.
Accuracy of figures and analyses
- The figures come from third-party platforms such as Google, Meta, LinkedIn and Teamleader. They may differ from what you see in those platforms, and the platforms may correct them later.
- AI analyses, weekly summaries and answers from an AI assistant can contain errors.
- You remain responsible for the decisions you take based on Ambrain.
Dependence on other platforms
Ambrain works through the APIs of other platforms. Those platforms may change, restrict or end their APIs. As a result, a connection or feature of Ambrain may temporarily or permanently stop working. We then make reasonable efforts to find a solution, but cannot guarantee that we will.
Availability
We do our best to keep Ambrain available, but we do not guarantee any particular availability (uptime) unless we have agreed so in writing.
Liability
- Our liability is limited to the fees you paid us in the 12 months before the claim.
- We are not liable for indirect damage or lost profit.
- These limits do not apply in case of intent or gross negligence.
Suspension and termination
We may temporarily suspend access to Ambrain if that is needed to protect the service or other customers, if Ambrain is used in breach of these terms, or if an invoice remains unpaid after a reminder. We then inform you as soon as possible.
How and when the agreement ends is set out in the separate agreement. After it ends, we delete the data following the retention periods in our privacy policy.
Intellectual property
Your data stays yours. You only give us the right to use it to provide the service. The Ambrain software remains the property of Ambroot.
Confidentiality
We keep the other party’s confidential information confidential and use it only to perform the agreement. This applies both ways.
Privacy
How we handle data is explained in our privacy policy. How to have data deleted is explained on Data deletion.
Changes
If we change these terms, we update the date at the top. We notify customers of significant changes by email at least 30 days in advance.
Applicable law and disputes
These terms are governed by Belgian law. Disputes are brought before the Ondernemingsrechtbank Antwerpen, afdeling Mechelen (Antwerp Enterprise Court, Mechelen division).
Contact
Questions about these terms? Email support@ambrain.eu.